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Shipping & Returns

Payment and Shipping
The following conditions apply:
Shipping Policy
Delivery is within Germany and in the following countries Austria, Italy, Spain,
Belgium, Luxembourg, Netherlands, Great Britain, Hungary, Czech Republic, Denmark, France, Poland,
No shipment is made to the following foreign Islands: British Isles, France: Oversea
Departments (Guadeloupe, Martinique, French Guiana, Réunion), Portugal: Azores, Madeira,
Spain: Ceuta, Lanzarote, Fuerteventura, Gran Canaria, Tenerife, La Gomera, La Palma, El Hierro, Melilla,
Italy: Livigno, San Marino, Vatican City
Shipping costs (including VAT)
Deliveries within Germany:
We calculate the shipping costs a flat rate of € 2.00 per order.
Shipments abroad:
We calculate the shipping costs to other countries flat rate of € 7.00 per order
Delivery deadlines
Except as provided in the item description of any other period is specified, delivery of the goods is
Germany within 3 - after 10 days - 5 days for international deliveries within 5
Order confirmation (at an agreed advance payment on the day after your payment instructions).
Note that on Sundays and public holidays, no notification is made.
If you have ordered items with different delivery times, we ship the goods in a common
Broadcast, unless we have taken any other agreement with you. The delivery time determined
In this case, after the item with the longest delivery time you have ordered.
For collection we will notify you by e-mail about the provision of the goods and the
Pick up methods. In this case, no shipping costs will be calculated.
Terms of payment
For deliveries within Germany you have the following payment options:
- Cash on pickup
- Advance payment by bank transfer
- Payment by credit card
- Payment by PayPal
- Payment by direct debit
For deliveries abroad, you have the following payment options:
- Advance payment by bank transfer
- Payment by credit card
- Payment by PayPal
Further details of the payment
We reserve the right, in individual cases, the delivery against advance payment by bank transfer
When paying by credit card, your credit card account upon dispatch of the goods takes place.
If you have questions you will find our contact details in the imprint.